Privacy policy

Data controller

The data controller is Fayzelt, a French SAS company, SIREN 989 532 700.

Data collected

When you use the contact form, we may collect your name, email address, company name if you choose to provide it, the category of your enquiry and the content of your message.

Purpose and legal basis

This data is used only to receive, qualify and respond to your enquiry. Processing is based on your contact request and, where relevant, on pre-contractual steps requested by you.

Recipients

Data is available only to people within Fayzelt who are authorised to handle your enquiry. It is not sold or used for advertising by the corporate website.

Retention

Contact enquiries are retained for as long as necessary to process them and, where a commercial relationship begins, according to applicable legal obligations and follow-up needs.

Cookies and analytics

With your consent, the website uses Google Analytics 4 to measure audience and understand how the site is used. Analytics is disabled by default and Google Analytics is loaded only after you accept. Advertising storage remains disabled. You can reject analytics or change your choice at any time using “Cookie settings” at the bottom of the website.

Your rights

Under applicable data-protection law, you may request access, correction, deletion or restriction of personal data concerning you, together with other rights that apply to your situation. Use our contact page and select the relevant activity.

Security

We apply reasonable measures to limit unauthorised access to submitted data. No web form can guarantee zero risk when transmitting information over the Internet.